Conflict Management
Supervisors Only

1 - Does Not Meet Expectations

• Avoids or aggravates conflicts, confrontations and disagreements.
• Is not able to successfully minimize negative impacts from conflict situations.
• Does not understand how to focus people on solutions.
• Instigates or incites disagreements and conflicts in the workplace.

3 - Meets Expectations

• Accepts responsibility for effectively managing and resolving conflicts, confrontations, and disagreements in a positive and constructive manner to minimize adverse impact.
• Employs strong conflict management and people management skills to ensure an effective workplace.

5 - Significantly Exceeds Expectations

• Proactively and effectively manages and resolves all conflicts, confrontations, and disagreements.
• Minimizes adverse impact by first evaluating potential impacts, and then demonstrating excellent skills in constructive conflict resolution and people management.
• Possesses excellent conflict management and people management skills, fostering mutual respect and efficiency in the workplace.