Office of Personnel




Competency Definitions for Employees

Flexibility/Adaptability

1 - Does Not Meet Expectations

  • Does not complete work when introduced to change and new information and/or events.
  • Unable to adapt behavior or work methods in response to new information, changing conditions or unexpected obstacles.
  • Not open to suggestions, experimentation and new ways of doing things.

3 - Meets Expectations

  • Responsive and adaptive to new information and/or events.
  • Committed to ongoing improvement in work processes.
  • Adapts behavior or work methods in response to new information, changing conditions or unexpected obstacles.
  • Effective at dealing with and making sense of uncertain situations.

5 - Significantly Exceeds Expectations

  • Extremely responsive and adaptive to change and new information and/or events.
  • Extremely effective at dealing with and making sense of uncertain situations.
  • Consistently offers new suggestions and creative ways to improve things.