Job Knowledge

1 - Does Not Meet Expectations

• Needs constant direction in understanding the duties and responsibilities of his or her position and is unable to execute these duties satisfactorily.
• Does not understand how to apply knowledge acquired through formal training or on-the-job experience to perform duties and responsibilities.
• Has great difficulty working with technical information related to the job.
• Needs extensive direction when using machines, tools, or equipment effectively.

3 - Meets Expectations

• Consistently executes the duties and responsibilities of his or her position in an efficient and accurate manner.
• Clearly understands and uses knowledge that is acquired through formal training or extensive on-the-job experience to perform duties and responsibilities.
• Is effective in working with, understanding, and evaluating technical information related to the job.
• Is very effective in using machines, tools, or equipment.

5 - Significantly Exceeds Expectations

• Always excels at performing tasks/activities of the job.
• Learns new job skills/knowledge very quickly and is then able to teach others.
• Assists peers in completion of duties, application of relevant information, and use of equipment.
• Has a strong understanding of how the job fits in with the overall operation.
• Demonstrates a high degree of understanding of the programs and services provided by one’s own Agency.