Office of Personnel




Competency Definitions for Management

Leadership
Supervisors Only

1 - Does Not Meet Expectations

  • Cannot inspire or motivate staff to complete job tasks or goals.
  • Indecisive and unable to set direction.
  • Unwilling to take unpopular positions when necessary.
  • Unstable and indecisive in a crisis.
  • Unwilling to deal directly with adversity.
  • Does not coach, mentor or challenge staff.
  • Rigid leadership style, not adaptable to the situation.

3 - Meets Expectations

  • Inspires, motivates, guides others toward goals.
  • Coaches, mentors and challenges staff.
  • Adapts leadership style to various situations.
  • Consistently demonstrates decisiveness in day-to-day actions.
  • Takes unpopular positions when necessary.
  • Is looked to for direction in a crisis.
  • Faces adversity head on.
  • Rallies support to accomplish tasks.

5 - Significantly Exceeds Expectations

  • Extremely confident and charismatic in leading by example and demonstrating direction and decisiveness in all situations.
  • Inspires, motivates, and guides a shared vision and accomplishment of goals.
  • Serves as a frequently sought-out coach and mentor.
  • Is looked to first for direction in a crisis.
  • Energized by tough challenges.
  • Establishes conditions for a more productive, innovative and creative work environment.