Office of Personnel




Competency Definitions for Management

Operations Planning and Evaluating
Supervisors Only

1 - Does Not Meet Expectations

  • Overwhelmed by multiple tasks that need to be organized and prioritized.
  • Does not set short- or long-term goals and strategies.
  • Fails to follow up on the progress or outcomes of operational plans.
  • Ineffective at setting performance measures.

3 - Meets Expectations

  • Anticipates and adjusts for potential problems or opportunities.
  • Implements or utilizes strategic plans on a day-to-day basis.
  • Organizes work, sets priorities, determines resource requirements.
  • Determines short- or long-term goals and strategies to achieve them.
  • Coordinates with other parts of the organization.
  • Monitors progress and evaluates outcomes.

5 - Significantly Exceeds Expectations

  • Is extremely organized, sets well defined priorities, and efficiently determines resource requirements.
  • Effectively sets short- or long-term goals and aggressive strategies to achieve them.
  • Proactively and consistently monitors the progress and evaluates outcomes of all operational plans.
  • Revises plans where necessary to meet desired goals.